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    • Informational campaigns
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Call Center

List qualification (importing data into database and keeping database up to date)

List qualification becomes a necessity from now on. Each enterprise wants to concentrate its commercial efforts on active goals.

GPG Group has developed a quick wit and a satisfactory (convincing) argument, because a demand study is primordial (fundamental) before the launching into a teleprospection activity.

Customer Care

Our customer care programs make use of the best benchmarks in both quality and economic performance. To deliver a high-level of service, our people also complete ongoing training courses and seminars to increase their knowledge and professionalism so that you can be sure choosing outsourced calls reception. Also, you have the possibility to have overtaxed local and long distance phone calls.

Follow-up calls/ Recovering debts upon request

With us you can maximize the recovery of debts, minimize the rate of customer attrition, as well as the deployment of specific solutions, differentiated according to each customer's situation, reduces the time taken to collect payments (and also the company's risk), while giving the company the ability to retain more customers.

Appointment settings

One of the main activities of GPG Group is to increase the presence of an under ground enterprise throw the qualified meetings.

Telemarketing

We propose a product or service with an exiting commercial offer, personalized as part of a broad spectrum or a products launching.

Traffic creation

To reinforce the customer/prospects interests in participating on your commercial proposition. To increase the percentage of positive answers, of flux, as well the increase of commercial convenience.

Projects detection

The projects detection establishes a complete diagnosis on requirements for a long or medium prospect term.

Telesecretaryship

An assistant according to your methods of work and who perfectly knows your business will answer the telephone calls, take the messages for you, plane meetings with the clients or distribute some information.

Also is concerning the management of your shared diary (filling in the purchaser’s diary of phone calls).

Questionnaire

The questionnaires will enable to find out your strong and weak points also to identify the clients and prospects looking for keeping the trade image.

Informational campaigns

To spread information, to present an enterprise and its new products and services (outputting offers, invitation to saloon, etc)